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Terms & Conditions

📜 Terms & Conditions – Central Haven

Welcome to Central Haven. By using our website, booking a stay, or entering into a property management agreement with us, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

These Terms govern your use of our website, services, and accommodation offerings. By accessing our site or using our services, you confirm that you accept these Terms. If you do not agree, please do not use our services.

2. Definitions

  • “We”, “Our”, “Us” – Refers to Central Haven.

  • “You”, “Your” – Refers to the guest, landlord, or website visitor.

  • “Services” – Refers to accommodation bookings, property management, and related services provided by Central Haven.

3. Guest Bookings

  • All bookings are subject to availability and confirmation.

  • Guests must provide accurate details at the time of booking.

  • Check-in/check-out times will be stated in booking confirmation.

  • Guests are responsible for maintaining property condition and respecting house rules.

  • Central Haven reserves the right to cancel bookings for misuse or breach of rules.

4. Property Management (For Landlords)

  • Central Haven agrees to manage properties on behalf of landlords as per signed agreements.

  • Landlords must provide accurate property details, safety compliance, and insurance.

  • Central Haven will handle bookings, guest management, and property care.

  • Income distribution, fees, and payment schedules are outlined in landlord agreements.

5. Payments

  • Guests must pay booking fees in full before check-in.

  • Landlords will receive monthly statements and payments as per agreement.

  • All fees are stated in GBP (ÂŁ) and may be subject to VAT where applicable.

  • Late or failed payments may result in penalties or service suspension.

6. Cancellations & Refunds

  • Guest Bookings: Cancellation policies vary depending on the booking platform (Airbnb, Booking.com, direct booking).

  • Landlord Agreements: Either party may terminate with written notice as per contract terms.

  • Central Haven is not responsible for external booking platform refund policies.

7. Use of Website

  • You may not misuse our website by introducing viruses, spam, or malicious code.

  • Content on our website (text, images, logo) is owned by Central Haven and cannot be copied without permission.

  • We may update or modify website content at any time.

8. Liability

  • Central Haven will take reasonable care to provide quality services but does not accept liability for:

    • Events outside our control (strikes, weather, emergencies).

    • Guest actions or damages caused by tenants.

    • Losses incurred by landlords due to market fluctuations or force majeure events.

9. Indemnity

By using our services, you agree to indemnify Central Haven against any claims, damages, or legal costs arising from misuse of services, breach of contract, or violation of these Terms.

10. Privacy & Data Protection

We handle personal data in line with our Privacy Policy. By using our services, you consent to such data use.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

12. Contact Us

If you have questions about these Terms, please contact us:

Central Haven
Connor Maseko
136 Sullivan Road, Southampton, SO19 0HX, United Kingdom
📧 Email: connorsm02@aol.com